About Lightkeepers
A small service with a simple purpose — to help you feel safer, calmer, and more confident in the digital world.
Helping people stay safe and independent
Lightkeepers exists because there should be someone you can ask.
We believe people deserve straightforward information, genuine support, and the confidence to navigate the digital world on their own terms.
We're here to watch over your digital safety, not to take over your life.
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What guides us
Independence
You decide what's right for you. We give you the information and the time to think — but the choices are always yours. No pressure, no sales, no assumptions about what you should do next.
Plain English
Clear advice without technical jargon. If we cannot explain something simply, we keep working until we can. You should never feel that the digital world is a language only other people speak.
Reassurance
Support that builds confidence, not fear. The aim is never to worry you — it is to help you feel steadier, calmer, and more in control of the parts of life that now happen on a screen.
Who I am
My name is David Symons. I founded Lightkeepers because I have spent most of my working life looking after people, and I wanted to bring that into a part of life where so many feel lost — the digital world.
I started out behind the pick and mix counter at Woolworths as a teenager, then spent years at John Lewis on Oxford Street. Later I ran coffee shops in Surrey. Each of those jobs taught me the same thing: people remember how you treated them, and small kindnesses matter.
In my twenties I spent time in Calcutta working with Mother Teresa's order in the leper colonies. It changed how I think about service. Later I worked with the British Red Cross on humanitarian relief, and more recently with refugees in Kingston, helping people rebuild lives in an unfamiliar country.
Lightkeepers is the next step. I live in Epsom with my Springer Spaniel, Arlo — who joins most of my working days and is the unofficial Lightkeepers mascot. Together we are building something quiet, careful, and human in a world that often feels neither.
We tend the light. We watch the horizon. We never board the vessel.
A lighthouse keeper does not steer your ship. They keep watch, signal danger, and stay on shore. That is exactly what Lightkeepers does — no passwords, no account access, no taking the wheel. You stay in control. We just help you see clearly.
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