Watching over your digital world

Clear guidance, practical advice and reassurance when the digital world feels uncertain

Spot the warning signs before they catch you

We help you recognise the tactics scammers use, from fake emails to convincing phone calls. Knowledge is your best defence

Explore scam warning signs

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Simple steps to keep you safer online

Small changes to your everyday habits can make a real difference to your digital safety. No jargon, no complexity — just practical steps you can take today.

Stay protected online

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Clear answers to your digital questions

Honest, plain English information you can rely on when something online feels confusing or unfamiliar. We explain things the way a trusted neighbour would.

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AI-Powered Scams — When Technology Makes Fraud Harder to Spot

Scammers are now using artificial intelligence to make their messages more convincing — removing the spelling mistakes and poor grammar that once gave them away.

Royal Mail Missed Delivery Text Scams

Older adult checking a suspicious missed delivery text message beside a parcel and delivery notice.

Fake Royal Mail texts about a missed delivery or invalid address are designed to trick you into clicking a link that steals your personal details.

Bank Impersonation Scam

Criminals call posing as your bank, creating urgency to make you hand over details or move money — but a genuine bank will always give you time to check.

The Lightkeepers approach

Lightkeepers was created because there should be someone you can ask. Someone calm, trustworthy and always on your side.

We watch

Spotting dangers and staying alert to what's happening around you.

Scam Alerts

We warn

Letting you know about real threats so you can stay one step ahead.

Scam Warning Signs

We guide

Helping you understand what to do, always respecting your independence.

Where to get Help

Talks and community outreach

Practical, jargon-free talks for community groups, libraries, and clubs across Surrey. If your group would like a visit, I'd be glad to hear from you.

Community groups

Friendly sessions for clubs, churches, and local groups — tailored to your audience.

Find out more

Libraries and councils

Public-facing talks on staying safe online, suitable for mixed audiences.