Friendly talks that help people stay safer online
Plain English talks for community groups, charities, clubs and local organisations.
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"Our sessions are relaxed and friendly — there's no pressure to speak up, no technical jargon and no such thing as a silly question. You're welcome to sit quietly and listen, or join in as much as you like. Most people leave feeling more confident than when they arrived."
Why group learning works
Everyone deserves to feel safe and included in the digital world. When people learn alongside others facing the same questions, something shifts. Confidence grows. Questions become easier to ask.
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What we cover in our sessions
Practical guidance on the things that matter most
Spotting the warning signs
Learn the warning signs and common tricks scammers use every day
Passwords and protection
Simple ways to keep your accounts safer and more secure
Protecting your personal information
What to share online and what to keep private
What makes our sessions different
Our talks are built around the people in the room, not a script. We start with the questions people are already asking — about emails that don't look right, phone calls that feel suspicious, or passwords they can never remember — and work from there.
There's no jargon, no assumption that you know anything about technology, and no such thing as a silly question. We go at whatever pace feels comfortable, and nobody is ever put on the spot.
Most people tell us they leave feeling more confident — not because they've learned a long list of rules, but because things that felt confusing now make a bit more sense.
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Who we work with
"We work with any group where older adults gather — no organisation is too small and no audience too unfamiliar with technology."
Retirement communities
Churches and faith groups
Community centres
Charities
Social clubs
Residents' associations
What people leave with
People often arrive at our sessions feeling uncertain — unsure what to click, who to trust, or whether they're doing something wrong. That feeling doesn't have to last.
By the end of a Lightkeepers session, most people leave with a clearer head. They know what to look out for, what to do if something feels wrong, and that there's somewhere to turn if they need help again.
The four things we hear most often afterwards: greater confidence online, better awareness of scams, practical steps they can take straight away, and — perhaps most importantly — the reassurance that they're not alone in finding any of this confusing.
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What happens in a Lightkeepers session
A welcoming space where questions are encouraged and no one is rushed. We bring printed handouts, real-world examples and the time to make sure everyone feels confident.
A typical session includes:
Friendly, unhurried conversation with plenty of time for questions
Printed handouts you can take home and share with others
No technical experience needed — just genuine curiosity and a willingness to learn
Real scam examples drawn from what's actually happening right now
Practical safety tips you can use straight away
Questions encouraged throughout — nothing is too basic
Printed take-home guidance so nothing is forgotten
Time to chat afterwards
Rooted in Surrey. Focused on people
Lightkeepers is a Community Interest Company based in Epsom. We're not a national organisation delivering a generic presentation — we're local people who understand the communities we work with, the concerns people have, and the questions they're too embarrassed to ask elsewhere.
Everything we do is shaped by real conversations with real people across Surrey. When we come to your group, we're not just delivering a talk — we're listening, learning, and making sure what we share is genuinely useful to the people in the room.
Part of the Surrey community
Built on real conversations with local people
Committed to making digital safety accessible
Interested in a talk for your group?
Tell us a little about your group and we will be in touch.
We love hearing from community groups and will be back in touch within a few days to talk about your event.